The Better Day Health (BDH) software is designed to meet the needs of a healthcare organization that provides services through one or multiple clinics. While there is one organization, each of the clinics within the organization operates independently. At the same time, staff members and patients of the organization may be associated with only one or with several of the clinics.
The BDH design allows administrators to easily manage multiple clinics within an organization.
The role of the Super Admin in the BDH system is to manage the software at the ORGANIZATION level. This includes access to and management of databases and tools used by all clinics within the organization. Some examples of these tasks include
- Creation of new clinics within the organization
- Management of the dictionaries accessed by the software
- Management of Document Skeletons used for provider encounters
- System settings that control functions for all clinics
- ...and much more
The role of the Administrator, on the other hand, is to work at the CLINIC level within the software. It is at this level that most of the work within clinics is done, including such tasks as
- Clinic setup of exam rooms, patient queue systems, etc.
- Adding new staff
- Setting up providers' schedules
- Managing patient information
- ...and much more
The BDH software allows any Administrator or staff member to easily switch between clinics they are assigned to, so one Administrator can manage one or several clinics.
In most organizations there will be overlap of Super Admin and Administrator duties. Depending on the size of organization, a practice manager may wear many hats and work in both SA and Admin roles. As you go through your Super Admin training, you will notice that you will often be referred to articles in the Administration training module for that reason.